Meet the team

Our Advisors

Each of our advisors is Chartered Insurance Institute Qualified and undertakes CPD to maintain their knowledge and qualification.

Today Millins is managed by its two directors, each being readily available to all clients on a day to day basis:

Managing Director – ACII & Chartered Insurance Broker

Wendy Cook

Wendy joined the family firm in 1989 and manages our office on a day to day basis. She is experienced in both Insurance and Equestrianism. In 1984 she attained the (British Horse Society’s) BHSAI and in 1986 BHSII. She first qualified in Insurance in 1990, and in 2000 attained ACII and Chartered Insurance Broker status. Hands on director since 1992 she has overall responsibility for our business. Wendy heads Equestrian Commercial, undertaking day to day Management of the business and supervision of all areas.

Commercial Broking Director – ACII & Chartered Insurance Broker

Andy Smith

Andy started his Insurance Career in 1980 joining Millins in 2007. He has extensive Commercial Insurance broking experience. Andy has a remarkable depth of insurance expertise having advised clients in many varied industries and professions on both insurance and risk management issues. At Millins he is responsible for our non-equestrian commercial clients. Andy also assists with day to day management of the business.

Cert CII

Keren Keenan

Came on board in 2011 bringing a wide experience having worked in the insurance industry since 1987. Keren has previously managed two high street branches for national brokers and has also worked within a large specialist equestrian broker. She has her own horse & competes regularly. Today Keren takes the lead on Personal Insurances supporting new and historical clients every day.

Cert CII, Degree in Equine Behaviour & Welfare

Natalie Jones

Joined Team Millins in 2009. Natalie is experienced in arranging and maintaining a wide variety of classes of insurance within the equestrian sector. Her main focus currently is advising Horsebox owners on their insurance needs, both private and commercially used. Natalie keeps her own horse locally and enjoys supporting and attending local competitions.

Our Administration Team

Accounts

Susan Phillips

Joined Millins in 2021. With a broad based background in book-keeping & accounting, Susan is perfectly placed to keep close watch over our premium accounts, premium financing and ensures that funds are both collected and sent on to insurers in good time.

Admin support

Bev Whitehead

Is BHSAI, UK CC level 2 qualified, previously owned her own business and came to Millins in 2018 to provide additional Administrative support. Bev’s Equestrian and Business background places her well for handling the everyday and sometimes diverse administrative support required within a busy insurance brokerage.